SUDIRJA, Jeffry.
 Impact Of Services Quality And Customer Satisfaction: Case Of Batik Air.
<strong>Jurnal Ilmiah Pariwisata</strong>, [S.l.], v. 23, n. 3, p. 187 - 201, nov. 2018.
ISSN 2599-0209.
Available at: &lt;<a href="https://jurnalpariwisata.iptrisakti.ac.id/index.php/JIP/article/view/1216" target="_new">https://jurnalpariwisata.iptrisakti.ac.id/index.php/JIP/article/view/1216</a>&gt;. Date accessed: 24 nov. 2024.
doi: <a href="https://doi.org/10.30647/jip.v23i3.1216">https://doi.org/10.30647/jip.v23i3.1216</a>.