@article{{JIP}{}, author = {Sudirja, J.}, title = { Impact Of Services Quality And Customer Satisfaction: Case Of Batik Air}, journal = {Jurnal Ilmiah Pariwisata}, volume = {23}, number = {3}, year = {2018}, doi = {10.30647/jip.v23i3.1216}, url = {https://jurnalpariwisata.iptrisakti.ac.id/index.php/JIP/article/view/1216} }