Tourism Proceeding
type: channel
description: Tourism Prooceeding hosted by Trisakti Institute of Tourism Jakarta
publisher: Pusat Penelitian dan Pengabdian Kepada Masyarakat IP Trisakti
language: en-US
publication name: Tourism Proceeding
copyright: Agreement for Authors
items: What You Didn’t Know of Human Resource Development
items: The Impact of Halal Tourism Promotion (Sharia Tourism) Towards the Students’ of STP Trisakti Visiting Decision to Twelve Halal Tourism Destinations
items: Factors Affecting the Ragunan Zoo Visitors’ Satisfaction
items: The Effect of Incube Artisan Coffee House on the Interest of Students Entrepreneurs at STP Trisakti
items: Ice Green Banana with Coating Iota, Kappa and Its Characteristics (Experimental Study of Molecular Gastronomy)
items: The Influence of Study Motivation Abroad to Students’ Happiness
items: Strategies for Developing Nature-based Tourism Destination in the Dieng Plateau as a Sustainable Tourism
items: How Millennials in Indonesia Perceive in Studying Abroad to China
items: Indonesians Go to China, are They Satisfied?
items: Ecotourism Development Strategy at Situ Gede Bogor
items: The Potential of Culinary Studio Business in North Jakarta
items: The Influence of Service Quality Towards Customer Satisfaction in Air Asia’s Low Cost Airline Services
items: The Relationship between the Implementation of Service Quality and Guest Satisfaction at Hotel X Jakarta
items: Accessibility Approach to Tourism: A Case of Anjungan TMII
items: Employee Personality Traits Towards Cyberloafing Activities in Hotel Industry
items: The Impact of Jakarta Good Guide Service Quality Towards the Satisfaction of Jakarta Walking Tour Tourists
items: Community Empowerment Strategy: Ecospa Tourism Prospects in Nglanggeran Tourism Village Gunung Kidul Yogyakarta
items: The Impact Analysis of Service Quality Towards Behavioral Intentions with Perceived Value and Customer Satisfaction as its Intervening Variables on Trisakti School of Management
items: How Community Perception of Ecotourism Affect Participation of Ketambe Village Community in Mount Leuser National Park, Southeast Aceh
items: Building Tourism Institutions for Cultural Life that Support Tourism
items: Community Perception of Food Preferences in Bogor
items: Determinants of E-service Quality Towards Continuing Using Mobile Application for Hotel Reservation: Case of Agoda Application
items: Experiential Value for International Tourists’ Satisfaction and Loyalty Toward Beach Activities in Pattaya City, Thailand
items: The Influence of Instagram Travel Influencer on Visiting Decision of Tourist Destinations for Generation
items: Discrepance Dynamics on Ecotourism Development in Sembilang National Parks, Indonesia
items: Study of Stakeholders' Perception, Motivation and Preferences Towards Ecotourism Development in Siberut National Park, Indonesia
items: Training and Development in a Malaysian Airport Service Provider: The Impact on Employees’ Performance
items: Micro, Small, and Middle Enterprise: Sago Food in Contemporary Culinary
items: Developing Archipelagic Tourism on Nain Island within Bunaken National Park in North Sulawesi, Indonesia
items: Examining the Impacts of Sport Tourism Event in Strengthening Local Economy: The Case of Manado Fiesta 2018 in Manado, Indonesia
items: The Influences of Behavioral Factors Moderated by Information Technology and Competitive Advantages on Sustainability of MSME Craft Business in North Sulawesi
items: The Quality of Polymia Hand Sanitizer Towards Effectivity of Food Handlers
items: The Importance of Destination Image for Tourists Visiting Kepulauan Seribu

What You Didn’t Know of Human Resource Development
type: item
description: This paper aimed to enhance HRD professional’s knowledge about human resource development (HRD) practices, the basic of human resource development, and the evolution human resource development. Understanding them is going to assist HRD professional to implement HRD on the right track. It’s also improving him/her while practicing HRD in his/ her organization. The method used literature study. The study found that (1) HRD is a part of Human Resource (HR), and its subfield are Training and Development (T&D) and Organization Development (OD); (2) HRD is held for the sake of learning and performance changes to be better; and (3) HRD was an evolution and born paralel with world changes, this makes HRD still exist up to right now.
creator: Purwanti Dyah Pramanik
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 1
ending page: 11

The Impact of Halal Tourism Promotion (Sharia Tourism) Towards the Students’ of STP Trisakti Visiting Decision to Twelve Halal Tourism Destinations
type: item
description: This study discusses the impact of halal tourism promotion (sharia tourism) towards visiting decision to twelve halal tourism destinations, since a major halal tourism potential is expected to have the impact towards the regional economy. The present study employs qualitative method by administering a questionnaire to the students of STP Trisakti. The finding revealed that the halal tourism promotion in Indonesia is categorized as good. This can be seen from the result of the data analysis given to 96 respondents that showed that most respondents responded that they agreed with the given statements. The average value of the entire respondents’ answers were 2.9964 with the interval of 2,50 – 3,24. The result of the study showed that the visiting decision is categorized as willing to visit halal tourism destinations which have been appointed by the Ministry of Tourism. This can be seen from the result of the data analysis given to 96 respondents with the average responds agree to visit.
creator: Anita Swantari
creator: Rina Fitriana
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 12
ending page: 21

Factors Affecting the Ragunan Zoo Visitors’ Satisfaction
type: item
description: Jakarta is one out of ten cities in the world whose tourism sector has improved rapidly, based on the study conducted by World Travel and Tourism Council (WTTC) in 2017. Many tourism places can be found in Jakarta. One of the tourism places, which is quite well known, is Ragunan Zoo. The present study was aimed at investigating the impacts of factors of product quality, service quality, emotional, price and cost towards the visitors of Ragunan Zoo’s satisfaction. The method employed in the study was descriptive qualitative method. The sample collecting technique was purposive sampling, consisting of 100 respondents who have visited Ragunan Zoo. The data collection method was conducted by administering a questionnaire by using Likert scale and was analyzed by using SPSS application. The present study utilized answer index analysis. The result of the answer index analysis showed that the quality of product, the quality of service, the emotional factor, the price, and the cost factors reached the account of 77,156 and showed that the visitors of Ragunan Zoo’s satisfaction was high.
creator: Rina Fitriana
creator: Riska Dinantika
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 22
ending page: 29

The Effect of Incube Artisan Coffee House on the Interest of Students Entrepreneurs at STP Trisakti
type: item
description: Business incubator is a company or institution that provides a program designed to foster and accelerate the success of business development through a series of capital programs followed by partnership support or coaching other business elements with the aim of making the business become a profitable, and finally have a positive impact on society. Trisakti School of Tourism (STP) has just inaugurated a student business incubator named In.cube Artisan Coffee House, where management and presentation will be handled entirely by students.The research is used kuantitatif deskriptif method that is carried out with the main objectively. Population in this study is 50 They are all member of the Incube, so in this study it takes as many as 50 samples. The result is STP Trisakti is indeed needed to develop business incubators, such as with Sebastian Coffee & Kitchen, cooperation is carried out to support operations such as coffee machines, coffee grinders, and others. It is to be interacted with the members of the Trisakti Coffee Society more intensity of association with the members of their environment who are professional because they interact with partners who have similar desires in entrepreneurship will facilitate the implementation of the desire for entrepreneurship.
creator: Novita Widyastuti Sugeng
creator: Vienna Artina Sembiring
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 30
ending page: 39

Ice Green Banana with Coating Iota, Kappa and Its Characteristics (Experimental Study of Molecular Gastronomy)
type: item
description: Molecular gastronomy is a scientific study on gastronomy that studies physiochemical transformations of food ingredients during the cooking process and sensory phenomena when they are consumed. this knowledge is characterized by the use of scientific methods to understand and control the molecular, physiochemical, and structural changes that occur in food at the stage of manufacture and consumption. Molecular gastronomy is not the same as the type or style of cooking. The type of research conducted is experimental research. conducting experiments, experiments are carried out in the form of finding out the comparison of the results of the application of iota and kappa coating techniques from the types of carrageenan and agaratin. In serving food using iota and kappa can be applied using other food ingredients which can be served cold. Chef Andrian Ishak will make a menu at Namaaz Dining using ice banana green and combine several gastronomy molecular techniques so that the ice banana ijo can be known by various groups and become an equally unique dessert with an existing menu.
creator: Robiatul Adawiyah
creator: Vienna Artina Sembiring
creator: Wijayanti Dewi P
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 40
ending page: 47

The Influence of Study Motivation Abroad to Students’ Happiness
type: item
description: Studying abroad has been a very foreign idea up until a few years ago when the number of Indonesian students studying abroad kept steadily increasing. Studying abroad not only affects students’ life but also their state of happiness, there have been only a few of research done on this subject to understand the benefits of studying abroad. This research objective is to know the influence of study motivation abroad to students’ happiness. The number of respondents in this research is 100 people, with research method of descriptive with quantitative approach. As for data analysis method, the researcher uses validity test, reliability test, and coefficient correlation which are processed by using the spss version 25.00. The result of this research shows that the highest factor affecting motivation is family with mean value of 3.41, as for happiness the highest factor affecting it is challenge with mean value of 3.66. The magnitude of the influence of study motivation towards students’ happiness accounted for 41.6%. Future research and study is expected to be more proactive in understanding the influence of students’ motivation in studying abroad towards their happiness.
creator: Sheivianah Disya
creator: Lestari Ningrum
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 48
ending page: 55

Strategies for Developing Nature-based Tourism Destination in the Dieng Plateau as a Sustainable Tourism
type: item
description: The Dieng Plateau has a beautiful nature-based tourism destination including Kawah Sikidang, Telaga Merdada, Kawah Sileri, Sumur Jalatunda, Kawah Candradimuka, Telaga Warna Telaga Pengilon, and Curug Pitu, which visited both by domestic and foreign tourists. Along with the tourism development, the Dieng Plateau experienced environmental degradation due to a large number of potato farms that took clean water sources from telaga coupled with the lack of consideration of the carrying capacity. This is not in accordance with the vision that realizes the Dieng Plateau and its surroundings as a quality and sustainable tourism. This qualitative-descriptive study aims to formulate a strategy for developing nature-based tourism in the Dieng Plateau to achieve tourism sustainability through several stages, namely (1) identify the current development of nature-based tourism, (2) formulate the problems and constraints using SWOT analysis, and (3) develop strategies and activities with phasing strategies that are divided into short and long-term. The results show the tourism development in the area is still on the developing stage relate to public facilities, tourism facilities, and accessibilities. It means to be a sustainable nature-based tourism destination, the Dieng Plateau needs collaboration for both region on developing the potential tourism resource and optimize local participation.
creator: Ayu Setya Kemalasari
creator: Malidya Puspita Ayu
creator: Meisa Sofia
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 56
ending page: 65

How Millennials in Indonesia Perceive in Studying Abroad to China
type: item
description: China, officially the People’s Republic of China (PRC), is a country in East Asia and the world’s most populous country. With a population of 1.3 billion, China is the second largest economy and is increasingly playing an important and influential role in development and in the global economy. Asian universities increased from holding just 8 spots to 18 in 2015 on the World University League Tables published by the Times. Hongkong, Japan, and Singapore are major contributors to this, as well as China. The researcher intends to find out how millennials percept studying abroad to China. Method used in this research was descriptive. Sampling technique used in this research was non probability sampling using Hair et.al theory and the data were analyzed by using IBM SPSS. Millennials in Indonesia were interested in deepening new culture, that was the reason why they percept studying to China could be interesting.
creator: Adella Gloria Harjanto
creator: Lestari Ningrum
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 66
ending page: 77

Indonesians Go to China, are They Satisfied?
type: item
description: This study aims at determining travel motivation, sub-variable of the highest satisfaction, and how much travel motivation affects Indonesians’ visit to China. The methods used were survey, descriptive, and correlation with quantitative approach. Interval class formulas (Nurhayati, 2016) were used to analyze mean values ​​(Aziz, 2017) in answering the first and second research objectives; correlation and regression were for answering the third study objective. The primary data were obtained through questionnaire consisting of 16 statements, made with online media, and disseminated through social media. There were 124 respondents. The population data of 1,333,666 Indonesian tourists visiting China in March 2019 was taken from CEIC. Through Slovin sampling technique (error value of 5%), the study obtained 100 samples and 118 respondent data were tested for reliability and validity. Secondary data were obtained from journals, books and online media. The motivation of Indonesians visiting China was high (3.7063). It was either to unwind and refresh, or enjoy ancient historical knowledge. Their highest satisfaction seemed to be their positive impressions from visiting tourist objects and getting memories in beautiful photographs. Their contentment from traveling to China was in the satisfied category (3.7043). Motivation for a vacation in China influenced respondents' satisfaction at 60.9%.
creator: Savitri Hendradewi
creator: Lestari Ningrum
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 78
ending page: 88

Ecotourism Development Strategy at Situ Gede Bogor
type: item
description: This study aims to determine the potential and strategy for developing natural ecotourism in the Situ Gede ​​Bogor. The research method used through survey and interview. The objective of this study is to identify the existing conditions,The analysis of the quality and potential of Situ Gede Ecotourism in Bogor as a tourist attraction so that the development directions in the city of Bogor can be formulated as a tourist attraction. Based on Internal Analysis of Strategic Factor Analysis Summary (IFAS) and External Strategic Factor Analysis Summary (EFAS) the following calculations are carried out: the number of strengths and opportunities (S + O) = 1.46+ 1.37 = 2.83, number of weaknesses and opportunities (W + O) = 1.43 + 1.37 = 2.80, number of strengths and threats (S + T) = 1.46 + 1.63 = 3.09, number of weaknesses and threats (W + T) = 1, 43 + 1.63 = 3.06. The calculation results show that the number of strengths and threats get the greatest results so that the chosen strategy is the Strategy Strength - Threats. This strategy uses the power it has to avoid threats that come from the outside environment. The development strategy is to increase public awareness by providing socialization about the benefits of the existence of the Situ Gede Ecotourism Area.
creator: Imam Ardiansyah
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 89
ending page: 100

The Potential of Culinary Studio Business in North Jakarta
type: item
description: Hospitality industry are one of the growing industries in the world. In the hospitality industry, there are also a food service industry which also are one of the growing industries. The business may also be supported as the increasing number of gross domestic regional product in Jakarta. The main purpose of the research is to study the market demand to analyze whether Culinary Studio Business is feasible in North Jakarta. Culinary Studio is a space for the market who have passion in culinary, baking and coffee making to do many activities regarding that passion. This feasibility research will be done by the help of survey, theoretical research, and data gathering. To give further explanation about the business feasibility study, marketing mix elements which are (8P’s) will be discussed.
creator: Diena Mutiara Lemy
creator: Ryan Grady
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 101
ending page: 111

The Influence of Service Quality Towards Customer Satisfaction in Air Asia’s Low Cost Airline Services
type: item
description: This study examines the relationship between airlines service quality and customer satisfaction among Air Asia air passengers in Indonesia. The study applied quantitative approach through a cross–sectional survey using a questionnaire. The questionnaire was designed based on a modified SERVQUAL model containing five service quality dimensions tangibles, reliability, responsiveness, assurance, and emphaty. A five-point likert scale was used with following options; much better than expected, better than expected, just as expected, worse than expected and much worse than expected, with five different scores assigned in descending order from 5 to 1 respectively A sample of 160 respondents was selected using purposive sampling techniques. The findings reveal that there is no significant relationship between reliability and customer satisfaction among Air Asia airlines in Indonesia. However, the study established that there is a significant relationship between the four service quality attributes (tangibles, responsiveness, assurance, and emphaty) and customer satisfaction. Consequently, it is recommended that Air Asia airlines should introduce continuous training on good customer relations, remaining responsive and proactive while maintaining safety and well-being of the passengers. The study also suggests that airlines should consider forming strategic flight alliance Air Asia in order to provide for flights availability and adequate market coverage in an attempt to enhance service reliability.
creator: Ani Puspawigati
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 112
ending page: 121

The Relationship between the Implementation of Service Quality and Guest Satisfaction at Hotel X Jakarta
type: item
description: A Hotel is becoming more increasingly supporting our tourism industry in accommodation sector. Such growth has raised many questions the quality of service and impact on guest satisfaction. The growth of hotel nowadays giving the inspiration to do research about service quality and guest satisfaction. The research describes about the relationship between the implementation of service quality and guest satisfaction at Hotel X Jakarta. The purpose of study is to analyze the relationship between two variables and conclusion also recommendation for better service delivering to the guest. The study research took quantitative method as a study method and using such as F-Test, T-Test, Validity, and Reliability analysis. The research result shows all variables from service quality have relationship to guest satisfaction. Respondent profile is from the age range 26-35years old and based on year 2019 most of them is millennial generation so they need the efficiency and effectiveness such as speed of check in, finding the reservation and service quality from the restaurant. All the services have the impact from tangible, responsiveness, reliability, assurance, and empathy. Hotel need to improve and maintain the quality and value to the guest. Service qualities have the impact and relationship to the guest satisfaction.
creator: Hari Iskandar
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 122
ending page: 131

Accessibility Approach to Tourism: A Case of Anjungan TMII
type: item
description: Anjungan at Taman Mini Indonesia Indah is made to provide information about various tribes' traditional houses in Indonesia. The aim of this study is to determine the Anjungan accessibility based on UNWTO Accessible Tourism concept as a part of sustainable tourism. Data were gathered from direct field observation and interview on March to April 2019. In Anjungan, there are thirty-three replica of provinces in Indonesia. The findings refine the Anjungan accessibility based on seven categories; parking area, communication, signage, horizontal movement, vertical movement, public hygiene facilities, and pricing. The results show good compliance with pricing there is no increase in fees for visitors with special requirements. However, a vertical movement is almost not implemented and is limited access to public toilets and defects available. Therefore, this study contributes to information services so that everyone can visit the Anjungan at TMII to be able to learn about the history and culture of each province.
creator: Ika Triana
creator: Nurul Sukma Lestari
creator: Rachel Dyah Wiastuti
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 132
ending page: 138

Employee Personality Traits Towards Cyberloafing Activities in Hotel Industry
type: item
description: This research aimed to determine the influence of personality traits towards cyberloafing activities of room division employee at Hotel XYZ. The quantitative method is used by collecting data through a questionnaire using mini-IPIP 20 Personality Traits theory. Population is 48 people who work as rooms division employee at Hotel XYZ. Statistic descriptive, correlation, regression, and hypothesis are analysis methods used in this research. The results define five personality traits which are extraversion, agreeableness, conscientiousness, neuroticism, intellect, and two cyberloafing activities; e-mail activity and browsing activity. Findings revealed that the majority of room division employees, either male or female, either in Guest Service or Housekeeping Department showed conscientiousness personality traits, followed by intellect and agreeableness. This research also shows that e-mail activities became the major cyberloafing dimension complied by the employee. Personality traits indicate low correlation and no significant influence toward cyberloafing activity of room division employees at Hotel XYZ. This research implication was to provide a recommendation for hotel management in understanding employees’ personality.
creator: Rachel Dyah Wiastuti
creator: Livensa Livensa
creator: Nurul Sukma Lestari
creator: Ika Triana
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 139
ending page: 147

The Impact of Jakarta Good Guide Service Quality Towards the Satisfaction of Jakarta Walking Tour Tourists
type: item
description: Jakarta Good Guide is the association of guides - tour guides who have received training and licenses from the DKI Jakarta Tourism Office. Jakarta Good Guide offers Jakarta walking tour product named walking tour to see the beauty of Jakarta such as culture, historical building and Jakarta’s food. Jakarta good guide has approximately 21 routes and the visiting of domestic tourist always increases in every year. The purpose of the study was to determine the effect of service quality on the satisfaction of tourists in the Jakarta walking tour.The sample of this study were tourists who took the Jakarta walking tour (City center 2, China Town, Tourism Museum). This study used descriptive quantitative method to determine the relationship between service quality and tourist satisfaction. Data in the study were collected by using questionnaires, interviews, observation and literature studies used validity test, reliability test, descriptive test, correlation coefficient and determination, simple linear regression and t test hypothesis.The results of the study in the correlation coefficient between service quality and tourist satisfaction is equal to 0.754 with a significant level of 0.000 which means strong, then tourist satisfaction (Y) is influenced by service quality (X) in City center 2, China Town, Museum Tourism by 52% . Based on the hypothesis test t that the service quality variable has a significant effect on the satisfaction of tourists in the Jakarta walking tour.
creator: Deivy Zulyanti Nasution
creator: Rina Fitriana
creator: Opalma Siahaan
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 148
ending page: 157

Community Empowerment Strategy: Ecospa Tourism Prospects in Nglanggeran Tourism Village Gunung Kidul Yogyakarta
type: item
description: This article focuses on the factors that led to the success of empowerment for community-based tourism. Community-based tourism is characterized as a form of tourism village in Nglanggeran village located in Gunung Kidul, Yogyakarta. Community participation as a process in decision making and the development of sustainable natural and cultural resources is influenced by the empowerment of the community itself. The impact of community empowerment strategies can contribute to the needs of rural communities, entrepreneurship and contribute to local economic and cultural goals. The Ecospa consists of a community of people who get identified needs in certain communities that have the potential for ecotourism. The connection of spa products contributes to supporting ecospa tourism. Ecospa is one of the tourism strategies with community empowerment to form spa entrepreneurs by involving socio-economic factors and transfer of knowledge with skills training. The method of research uses qualitative methods and direct observation on community empowerment. This paper considers the realization of community empowerment through relationship marketing partnerships involving three sectors (socio-economic, community empowerment, entrepreneurship) which are often called marketing relationship partnerships
creator: Lastiani Lastiani
creator: M Baiquni
creator: Eni Harmayani
creator: Wahyono Wahyono
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 165
ending page: 174

The Impact Analysis of Service Quality Towards Behavioral Intentions with Perceived Value and Customer Satisfaction as its Intervening Variables on Trisakti School of Management
type: item
description: The importance of maintaining the quality of education of a country, making education in Indonesia also continues to make improvements both from the Elementary School level to the University level. At the University level alone, there is increasing competition between the State and Private Universities to produce more and more qualified graduates. So many universities are starting to think of strategies to win the competition. One of them by maintaining the Service Quality they provide. This study aims to determine the effect of Service Quality on Behavioral Intention or the tendency to behave, with perceived value and customer satisfaction as intervening variable at Trisakti School of Management (TSM). The results of this study indicate that service quality has a positive and significant influence on perceived value and behavioral intentions, perceived value positively and significantly influence customer satisfaction and behavioral intentions, and customer satisfaction positively and significantly influence behavioral intentions. The results of this study also show that perceived value and customer satisfaction as intervening variables successfully mediate the relationship between service quality and behavioral intentions.
creator: Andhalia Liza Marie
creator: Rintis Eko Widodo
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 188
ending page: 197

How Community Perception of Ecotourism Affect Participation of Ketambe Village Community in Mount Leuser National Park, Southeast Aceh
type: item
description: This research was conducted to determine the effect of community perceptions of ecotourism on the participation of Ketambe Village community in Mount Leuser National Park, Southeast Aceh. In this study the method used was descriptive correlational method with simple regression analysis by making the Ketambe Village community as the population in this study. The results of this study show that community perceptions about ecotourism in Mount Leuser National Park are good or positive. The desire to participate also looks good, namely participation in working or doing entrepreneurship in the field of tourism, providing land, participation in maintaining environmental cleanliness and safety, and participation in explaining tourist attraction objects. The correlation between community perceptions of ecotourism towards the participation of the Ketambe Village community is 0.511 which indicates that there is a relationship between community perceptions and community participation. The influence of community perception on community participation is 26.1% and the remaining 73.9% is influenced by other variables.
creator: Rina Suprina
creator: Nurbaeti Nurbaeti
creator: Marissa Pusparini
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 198
ending page: 205

Building Tourism Institutions for Cultural Life that Support Tourism
type: item
description: The strength of culture and the uniqueness of the product has always been the main basis for choosing villages to pilot the development of rural tourism villages, which in fact is the value of tourism living. The development movement by making the village the center of economic growth in the community created by the government is an effective strategy to foster a new economy in a more massive and entrenched society, therefore it is important to be welcomed as a new value that builds up. Making an independent village is a force that deserves to be truly prepared so that prosperity is truly felt, therefore various efforts are needed to orbit pilot villages that have advantages - the superiority of the existence of culture rooted through mature social behavior in a supportive environment. It can be ascertained that the bustling rural tourism proclaimed is a life of the people who put their life's spirit of hope into their daily tourism activities, as a fruit of social maturity, which is part of ethno tourism. Building a life and living it in truth is a reference for the life of tourism in the countryside, this is because the village is the basis for the birth of social values by making its citizens as models of life. This event is an important measure for the requirements for the emergence of tourism institutions.
creator: Riyono Gede Trisoko
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 206
ending page: 212

Community Perception of Food Preferences in Bogor
type: item
description: A pluralistic society from different backgrounds certainly has different food choices depending on their origin. Lots of traditional food that still exists and is still maintained by the community including various cultures. These traditional foods are timeless even though there are many foods that come from outside such as fast food.The purpose of this study is to identify what foods are typical of the city of Bogor from the many foods available. Identify the most crucial problems in the development of culinary tourism and the obstacles faced in the development of culinary tourism. Does the local government in this case intervene in fixing the existence of culinary tourism. Bogor is the distance from the big cities around it like; Jakarta and Bandung and Sukabumi so many visitors from these three cities. These tourists have come to Bogor deliberately just to enjoy the culinary that is characteristic of Bogor city. This research method uses a quantative descriptive approach and data retrieval uses; interview, observation and submit questionaires to several respondents.
creator: Dedy Wijayanto
creator: Christin Setiawan
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 213
ending page: 217

Determinants of E-service Quality Towards Continuing Using Mobile Application for Hotel Reservation: Case of Agoda Application
type: item
description: Agoda application for booking online is popular in Thailand and dramatically increased in every year because the life style of tourists is changed due to technology adoption. The determinants to find out the effect between electronic service (e-service) quality and continuing usage help the online travel agents to consider the application features. As a consequnce, this research aims to find out the determinants of e-service quality that significantly affect customers’ continuing application usage. E-service quality determinants consist of 5 dimensions: ease of use, application design, responsiveness, information quality and assurance. The respondents in this study are tourists who come to travel to Bangsaen beach and use Agoda application for hotel reservation in this travel. With this study, 400 respondents filled in the questionnaire during March and April 2019. The statistic techniques to analyze for achieving the research objective are exploratory factor analysis (EFA) and structural equation model (SEM). The result shows information quality and responsiveness are significantly influent the continuing application usage. The strongest influence on continuing application usage is information quality and responsiveness, respectively. The finding can assist the online travel agency to reconsider their website or invented mobile application to support their customers for reserving hotel. According to managerial point of view, the tourists are looking for the application that updates information regularly, has precise and clear information. Furthermore, the quick response on customers’ feedback and their request to provide the necessary information is essential for their continuing application usage.
creator: Krittipat Pitchayadejanant
creator: Kritta-orn Chewwasung
creator: Parinya Nakpathom
creator: Kritiya Srikasem
creator: Manatchanan Lekmeechai
creator: Chanitta Chaiyawet
creator: Sirintip Suriwong
creator: Chen Wei Tso
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 218
ending page: 225

Experiential Value for International Tourists’ Satisfaction and Loyalty Toward Beach Activities in Pattaya City, Thailand
type: item
description: Pattaya has been one of famous tourism destination in Thailand due to natural resources, plenty of accommodations, variety food and beverages, quality of services, attractive beach activities, and etc. In accordance with, overall satisfaction of beach activities could be a key indicator for choosing a destination to revisit, re-purchase and recommend to others. This study focuses on experiential value for international tourists’ satisfaction and international tourists’ loyalty toward beach activities in Pattaya City, Thailand. A total of 400 questionnaires were distributed to international tourists who were taking beach activities at Pattaya City, Thailand during March 1-15, 2019. The statistical methods conducted to analyze the data are descriptive statistics and linear regression analysis. The linear regression model shows that experiential value as the predictor, in order to predict the satisfaction and loyalty of international tourists towards beach activities in Pattaya City, Thailand. The finding shows that there are 2 components affecting to international tourists’ satisfaction which are value for money (B = 0.170, p = 0.004) and experience value (B = 0.375, p = 0.000), respectively. In addition, the international tourists’ satisfaction has a positive effect to international tourists’ loyalty with affecting size as (B = 0.573, p = 0.000). The research finding can announce the Pattaya Municipal and business owners to maintain experiential value for beach activities in Pattaya City, Thailand. According to managerial point of view, international tourists are seeking for new experience in tourism destination. As a consequence, Pattaya Municipal and business owners should develop and create various of activities. It is not only beach activities but also land based activities and water sport activities to attract international tourists to revisit Pattaya City, Thailand.
creator: Parinya Nakapthom
creator: Aristeidis Gkoumas
creator: Krittipat Pitchayadejanant
creator: Pavel Shvedov
creator: Kulanattha Mcbriar
creator: Thanatda Budda
creator: Sarinna Saisot
creator: Pimpapisa Indang
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 226
ending page: 234

The Influence of Instagram Travel Influencer on Visiting Decision of Tourist Destinations for Generation
type: item
description: The growing development of Instagram in the community, especially in Indonesia, also varies the character of the people who use social media. A person's personality can be seen from his Instagram account to the interests and habits of someone. There are several facts related to today's social media users, where 85.2% of the respondents follow influencers on their social media. This phenomenon is the background of researchers where, many tourists today rely heavily on information that they only know from Instagram, both from direct destination, travel bloggers/influencer even from their own friends especially users in Generation Y, who lived on the internet and they are very competent to use it to find information about products. The aim of this paper is to find out the influence of Instagram Travel Influencer on Visiting Decisions, for tourists who use Instagram as social media for their main information searching tools.The data in this study are quantitative and use analysis of Coefficient Correlation Test, Simple Linear Regression Analysis, and Correlation Product Moment. Data collection techniques used are interviews, observations, questionnaire, literature studies and document from Travel Influencer. The results of this study is there is a strong relationship as 0.634 shown from Influencer Travel to visiting decisions for a tourist destination. Also 59.1% of the dependent variables can be predicted from a combination of all independent indicators.Through the analysis of this study, all tourist destination suggested to work together with Travel Influencer to promote their place. With Instagram, users can easily find information to evaluate alternatives before deciding to visit a tourist destination. It can maximize revenue from each company or tourist destination in promotion.
creator: Regina Dewi Hanifah
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 235
ending page: 247

Discrepance Dynamics on Ecotourism Development in Sembilang National Parks, Indonesia
type: item
description: In line with the shifting principle of forestry development from timber management to resourced based management, it can be said that the current orientation of Indonesian forestry development is on the right path. On the other hand, the dynamics of discrepancy among actors in ecotourism development is a fundamental obstacle that always brings discontinuation of a program in the long run. This study used analysis of One Score One Indicator Scoring System, which aimed to minimize subjectivity and simplify the various components of statements and/ or questions arranged in the form of questionnaires; which was then analyzed descriptively and qualitatively as material for consideration to achieve optimum results. Overall, the results of the study showed that there was a discrepancy between society and the government in ecotourism development; both in the large domains of economics, ecology and socio-culture. Although there were symptoms of polarization, but stakeholders agreed that the benefits distribution of ecotourism development was able to create new employment opportunities, increase community income or increase value, and develop various recolection demands. For these reasons, the orientation of a partial development should be encouraged and directed to be a strong motivation in realizing various forms of ecotourism implementation. The aggressive strategies needed to be done are: 1) Ecotourism Development Planning; 2) Collaboration and Partnership Management.
creator: Nurbaeti Nurbaeti
creator: Fetty Asmaniaty
creator: Adam Rachmatullah
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 248
ending page: 262

Study of Stakeholders' Perception, Motivation and Preferences Towards Ecotourism Development in Siberut National Park, Indonesia
type: item
description: This study aimed to analyze the orientation of the stakeholders in the development of ecotourism in Siberut National Park. The framework of the approach used in this research was phenomenology, which was then enriched with the data collection techniques of study documentation, observation and qlose ended questionnaire. The analytical method utilized was One Score One Indicator, which was an analysis model that was used through developing elaboration of questionnaires in collecting data and evaluating various variables that had been determined by researchers. The results of the study revealed that various actors (communities, govenrment and tourists) stated high scores or were meaningful both for the development of ecotourism in Siberut National Park area. Data on perception, motivation, and ecotourism reference showed high scores on the distribution of economic, ecological and socio-cultural benefits. The high economic orientation of the community and government was an important determinant in maintaining the ecological and socio-cultural order; so that it made positive energy to be developed in the development of ecotourism as a whole and integrated. Considering number of objective approaches made, then the synthesis initiated in this study was to optimize several perspectives including: 1) Ecotourism Political and Regional Policy Perspective; 2) Ecotourism Planning Perspective in an integrated manner; 3) Ecotourism Marketing Perspective.
creator: Devita Gantina
creator: Adam Rachmatullah
creator: Fetty Asmaniaty
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 263
ending page: 277

Training and Development in a Malaysian Airport Service Provider: The Impact on Employees’ Performance
type: item
description: Training and Development is a continuous process in improving performance of the employees, thus most of the organizations tend to implement training and development in their organization in order to enhance the employees‟ performance with vision that it will contribute to the success of the organization in the future. This study intends to examine the impact of training and development on employees’ performance in a Malaysian airport service provider. The dependent variable is employees’ performance while the independent variable is training and development, which include of three elements, which are training need assessment, training and development techniques’ and career development. The researcher used quantitative and descriptive research methods to complete this research study. Online questionnaire method was used where the questionnaire were distributed and completed by 351 employees of this organization. Using convenience-sampling technique, all the data collected were analyzed using descriptive statistic in order to portray the raw data in a more meaningful way. The finding of this study demonstrated that the variables in this study does give impact on employees’ performance where all of the variables in this study have positive moderate correlations respectively. Hence, need assessments is the most contributing variable to the employees’ performance.
creator: Idaya Husna Mohd
creator: Ummu Hani Ahmad Mansor
creator: Muhammad Hafizi Zamri
creator: Tuan Badrol Hisham Tuan Besar
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 278
ending page: 284

Micro, Small, and Middle Enterprise: Sago Food in Contemporary Culinary
type: item
description: At present, enterprise in culinary is booming in all around Indonesia. Related to the program of President Joko Widodo that determines the tourism as leading sector to generate national income. President of Indonesia has opened ten priorities of tourism destinations, and culinary is part of tourist fascination. Now, contemporary culinary is growing very well by young entrepreneurs. However, they prefer present imported food such as Western, European, Chinese, Japanese, Thai Food, and recently South Korean Food. Usually, the basic ingredients of imported foods are imported from their origin country. Indonesia that consist of thousands islands, islets, and ethnics; from Western to Eastern part of Indonesia have rich of traditional culinary. Development of local food has great potential to create profitable culinary enterprises, and to attract consumers; local food can be modified into modern culinary. Sago, as local food can create the opportunity of profitable local culinary enterprises. The purpose of this research is assessing the Sago as local food for profitable culinary enterprises. The methods applied for this research consist of hedonic and business plan using food truck concept. The analysis result reveals that Sago Food Truck enterprise in Merauke District with capital one Million Rupiahs in one-year period, the return on investment (ROI) can be obtained within 2 years and one months and the average result of hedonic method is 3,98 that means the preferences of foods are high accepted.
creator: Aliffatqul Maulana
creator: Saptarining Wulan
creator: Djoni Wibowo
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 285
ending page: 288

Developing Archipelagic Tourism on Nain Island within Bunaken National Park in North Sulawesi, Indonesia
type: item
description: The research aims to identify and develop an archipelagic tourism development model to be implemented on the Nain Island in an integrated manner. This study used the descriptive qualitative methods to process and analyze data, which were collected through field observations and open interviews with various stakeholders. The results shown that the development plays an important role in enhancing the economic growth, reducing poverty and elevating the employment opportunities for people on the Nain Island within Bunaken National Park. It also contributed positively to strengthening the environmental conservation activities, through conscious efforts. The main obstacle however was the limited human resources, both in terms of quantity and quality. There is need to ensure the continuity of the Island's means, in order to assure the active involvement in the development of archipelagic tourism, with specific and distinctive characteristics.
creator: Bet El Silisna Lagarense
creator: Agustinus Walansendow
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 289
ending page: 296

Examining the Impacts of Sport Tourism Event in Strengthening Local Economy: The Case of Manado Fiesta 2018 in Manado, Indonesia
type: item
description: This research was based on the efforts of the Manado City Government in carrying out the Fiesta Festival, in an attempt to introduce, promote and strengthen the image of the city’s destinations as a paragliding tourism center. The Fiesta Year 2018 was an exploration event in the municipal, which featured seven festivals (F7), consisted of Fish and Coral, Food, Fashion, Flying, Fair, Fun-music and Faith. The flying element however involved the implementation of sports events, which included paragliding competition on Mount Tumpa, conversely promoting the site as a leading tourism destination in the city of Manado. This research was conducted in a location where participants in the international accuracy, took off at Mount Tumpa, Tongkaina Village, Bunaken District, Manado City. The design that was implemented was descriptive qualitative, carried out by direct observations, interviews and documentation. The results indicated that vacationists who came to witness and converse directly to those involve in the paragliding sports at the Manado Fiesta 2018 were of the wanderlust type. This was because they were young individuals that were motivated to gain new experiences. The promotion that embarked by the committee regarding paragliding was very good and clear, further strengthening the image of the city, as a place of sports tourism, especially paragliding. The results of the interview showed that the implementation of Manado Fiesta event 2018 was successfully carried out, due to it being well known for its good promotion as an input of the reflection of the destination as a paragliding, natural and sea nuances. However, there were a number of corrections that must be made, such as the provision of transportation to the location of the activities, which included shuttle buses and other utility facilities, such as trash cans, shelters and places of worship.
creator: Bet El Silisna Lagarense
creator: Taufiq Hidayah
creator: Fitri Abdillah
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 297
ending page: 303

The Influences of Behavioral Factors Moderated by Information Technology and Competitive Advantages on Sustainability of MSME Craft Business in North Sulawesi
type: item
description: Micro, Small and Medium Enterprises (MSMEs) are business units managed by community groups, with a strategic role in national economic development because they absorb a large number of workers. This study uses a quantitative approach, while a sample of 80 craftsmen, in the form of natural stones, rattan, bamboo, shells, pottery, coconut shells and shells, and wooden handicrafts, are managed by MSMEs, and have superior products in North Sulawesi. Furthermore, the data analysis method involved in SmartPLS software, version 2.0.m3, is run on computer media. Competitive Advantage Construction, provided by R-Square 0.820 contribution and adjusted value 0.813, which means that 81.3% is 18.7% and other factors are not examined within the scope of this study. R-Square 0.972 and adjustment value 0.9710, which shows that 97.10% is influenced by it and the remaining 2.90% is influenced by other factors. Information Technology Design, contributed r-Square of 0.857, with an adjusted value of 0.851, which means that 85.10% is influenced by IT, while the remaining 4.90% is a result of other factors not examined.
creator: Agustinus Walansendow
creator: Silvya Mandey
creator: Herman Karamoy
creator: Lisbeth Mananeke
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 304
ending page: 314

The Quality of Polymia Hand Sanitizer Towards Effectivity of Food Handlers
type: item
description: The personal hygiene of a food handler is very important in food safety, especially in terms of hand hygiene, because it is one way in which food contamination may occur. Hand sanitizer is one product used to prevent microbial contamination through imroper handling of food which causes several diseases. The leaves of Indonesian bay leaf (Syzigium polyanthum) and Muntingia (Muntingia calabura) can be used as active microbial ingredients in hand sanitizers. This study used both qualitative and quantitative descriptive method as well as experimental method. The qualitative and quantitative descriptive method comprised of identification and measurement, while the experimental method comprised of the effectivity and patch test of Polymia hand sanitizer. This study was conducted by preparing the materials, followed by extraction, gel preparation, hand sanitizer production, effectivity and patch test, inhibition test, and pH measurement. The aim of this study was to observe the effect of Polymia hand sanitizer, in terms of hygiene and sanitation, towards food handlers. As conclusions, the level of awareness among food handlers in terms of washing hand before handling foods and after using the toilet was still low. In the effectivity test, Polymia-based hand sanitizer in group P3 had the highest favorability rate (mean=7.9). According to the patch test result, the hand sanitizer base with highest skin irritation rate was P3 (mean=0.1).
creator: I Nyoman Sudiarta
creator: Putu Eka Wirawan
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 315
ending page: 320

The Importance of Destination Image for Tourists Visiting Kepulauan Seribu
type: item
description: Visitor fluctuations can be caused by a good destination image, with a good destination image can encourage visitors to visit it again. Therefore, the formulation of the problem of this research is how the image of a Kepulauan Seribu destination for visitors or tourists who have visited the Kepulauan Seribu. The results of this study show the Destination Image of the Kepulauan Seribu is Good. This can be seen from the rate of repeat visits made by tourists by 58% of 100 respondents. Other results tourists consider the thousand island communities to be very friendly, and the Kepulauan Seribu are an excellent place for relaxation and rest
creator: Fachrul Husain Habibie
creator: Devita Gantina
creator: Yulia Lintang
rights: ##submission.copyrightStatement##
date: 2019-07-09
publication date: 2019-07-09
starting page: 321
ending page: 329