Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan di Hotel Fame Gading Serpong

Abstract

This study aims to analyze the influence of the work environment on employee performance at Fame Hotel Gading Serpong. The study employed a quantitative approach with a descriptive-associative design and survey method. The population and sample consisted of all 53 employees of Fame Hotel Gading Serpong selected through saturated sampling. Primary data were collected using a five-point Likert-scale questionnaire, while secondary data were obtained from company documents and relevant literature. Data were analyzed using descriptive statistics, validity, reliability, normality, heteroscedasticity, autocorrelation, simple linear regression, t-test, and coefficient of determination with SPSS. The results show that the work environment has a positive and significant effect on employee performance, as indicated by a t-value of 11.331 and a significance value of 0.000. These findings emphasize the importance of managing physical and non-physical work environments as part of human resource management strategies in the hospitality industry.

Keywords: employee performance, hospitality, human resource management, work environment