Accessibility Approach to Tourism: A Case of Anjungan TMII

Abstract

Anjungan at Taman Mini Indonesia Indah is made to provide information about various tribes' traditional houses in Indonesia. The aim of this study is to determine the Anjungan accessibility based on UNWTO Accessible Tourism concept as a part of sustainable tourism. Data were gathered from direct field observation and interview on March to April 2019. In Anjungan, there are thirty-three replica of provinces in Indonesia. The findings refine the Anjungan accessibility based on seven categories; parking area, communication, signage, horizontal movement, vertical movement, public hygiene facilities, and pricing. The results show good compliance with pricing there is no increase in fees for visitors with special requirements. However, a vertical movement is almost not implemented and is limited access to public toilets and defects available. Therefore, this study contributes to information services so that everyone can visit the Anjungan at TMII to be able to learn about the history and culture of each province.